Oracle iReceivables Command Center enables external customers as well as an organization’s internal accounts receivable and collections personnel to maximize productivity through key metrics, drillable graphs, and tag clouds enabling a user to quickly identify past due balances and outstanding items (such as disputes) that require intervention. The insight and actions available within the dashboards help to reduce the cost of collection activities overall.
The Oracle iReceivables Command Center feature is available at no additional cost to licensed users of Oracle iReceivables. It can be applied to Release 12.2.4 and above.
Key features of Oracle iReceivables Command Center
The Overview dashboard offers an organization’s internal accounts receivable and collections personnel insight into open receivables transactions across customers and organizations, allowing them to obtain a better understanding of the health of open receivables, review specific transactions and potentially challenging customers that require attention and take necessary actions.\
External customers have self-service access to the Receivables dashboard where they can view outstanding and past-due receivables balance as well as available discounts for their accounts to ensure they avoid late payment charges and take advantage of potential discounts. They can within the dashboard take action directly to print, pay, dispute, or apply credit (subject to approval) to invoices thus managing their cash outflow effectively online.
External customers have self-service access to the Disputes dashboard where they can quickly get an overview of the number of invoices in dispute with insight into the dispute reasons, and they can easily manage such disputes by cancelling disputes or raising new disputes.
An organization’s internal accounts receivable and collections personnel insight can also access the dispute information to monitor dispute activities to minimize revenue leakage
You can export results table data to a csv file (across all dashboards).