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Nov 22, 2012

Work Request Status in Oracle eAM

Oracle eAM support following statuses of  Work requests.

2-Additional Information
3-Awaiting Work Order
4-On Work Order

System will not let user Change the Status (Where ever possible /Supported)  of Work Request if existing status of WR(Work request) is not in above 6.

Many a time I found that technical team create a New Status say "cancelled" with status code ( > 6) and then  update work request with it , but latter on if someone try to make any Change in the WR, system will raise error. 
Or If user try to un-check the Maintenance flag from the Asset and if that Asset has any WR whose status in not in 1 to 6 , system will not let user to un-check the maintenance flag..

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