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May 3, 2012

Oracle iStore - Advantages of Access to existing Individual account, a R12i feature -2

In my last post Oracle iStore - Access to existing Individual account, a R12i feature I have explained that Oracle has added a new feature to let existing iStore customer  to create a New Online account .

This new feature has many advantages

  1. it is safe ( as customer need not to share confidential information like C Card etc with CSR).
  2. Once Online Order got created , all the old orders placed through non -online sources migrated to the Online account.
  3. error free.
  4. 24 * 7 Access
  5. Save Cost ( as ct. is not sharing their confidential information , their is less chance of mis-handling of their data and getting sue by customers :) ) .
"Access to existing account" will work only if profile IBE_INDIVIDUAL_PARTIALS has set , if it is not set then user  will not be able to create account online.

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