Integration of SAP SuccessFactors with Oracle HCM Using Oracle Integration Cloud (OIC)

Integration of SAP SuccessFactors with Oracle HCM Using Oracle Integration Cloud (OIC)

Objective

Integrate SAP SuccessFactors with Oracle HCM to synchronize employee data for processes like time tracking and labor costing. SAP SuccessFactors serves as the system of record, providing employee data files every three hours. Oracle Integration Cloud (OIC) facilitates seamless data transfer, validation, and processing into Oracle HCM.

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Integration Flow Overview

1. File Ingestion and Validation

• Objective: Process employee data files from SAP SuccessFactors.
• Steps:
  1. Check for file existence in the designated FTP folder. If no file exists, terminate the process.
  2. Validate whether the file is empty. If it is, skip the file.
  3. If the file passes validations, load its data into the XX_EMP staging table in Oracle ATP.

2. Data Loading and Transformation

• OIC utilizes the DB Adapter to clear any existing data in the XX_EMP table before loading new records.
• Data transformation and enhancement are performed in OIC to ensure compatibility with Oracle HCM.

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Key Validation Steps

A. New Employee Creation

For new employees, OIC calls the Oracle HCM REST API: /hcmRestApi/resources/11.13.18.05/workers  to create a new employee record.

B. Existing Employee Update

If the employee already exists in HCM, OIC performs the following validations and updates as necessary:

1. Work Relationship Validation

   • REST API: workRelationships api
   • Ensures the employee has an active work relationship in HCM.

2. Assignment Validation

   • REST API: assignments api
   • Validates the existence of assignments for the employee.

3. Manager Validation

   • Ensures a valid manager is associated with the employee.

C. Specific Scenarios

1. Termination
   • For terminated employees, OIC calls HCM Termination api to terminate the work relationship.
2. New Work Relationship
   • If a new work relationship is created in SAP SuccessFactors, OIC invokes workRelationships api to update HCM.
3. Assignment Changes
   • For new or updated assignments, OIC calls assignments api
4. Manager Changes
   • For manager updates, OIC invokes /hcmRestApi/resources/latest/assignments with updated manager details.

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Error Handling and Logging

• If an error occurs while invoking HCM APIs, the integration logs the error in the following:
  1. XX_EMP Table: Updates the record with the error message.
  2. Log Tables: Captures detailed error information for debugging.

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Final Validation and Reporting

After processing all records, OIC performs a final validation:

• Compares the total records in the file with successfully processed and error records.
• Sends a summary email to both the technical team and the SAP SuccessFactors team, including:
  • Number of records processed.
  • Successful updates.
  • Records with errors.

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Role of Oracle Integration Cloud (OIC)

OIC simplifies this complex integration by:

1. Seamless Orchestration
   • Orchestrating data flow between SAP SuccessFactors and Oracle HCM.
2. Simplified API Calls
   • Prebuilt adapters for FTP, REST APIs, and Oracle ATP minimize development efforts.
3. Error Handling
   • Robust error capture and logging ensure data accuracy and process reliability.

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BizInsight Consulting Expertise

BizInsight Consulting has extensive experience in building Oracle HCM integrations with OIC. Our team delivers robust, scalable, and efficient solutions tailored to complex requirements.
Contact us at inquiry@bizinsightinc.com for inquiries or assistance.