In R12i Oracle has Introduced a New feature to Enter the Serial Numbers for the Serial Control Items on RMA Order from the Sales Order UI( user Interface).
This is Short Post (Supported with Presentation) about this feature and explain Navigation streps about How to Enter the Serial number for Serial Control Items for Return Sales Order(RMA) for the Serial Control Items.
For additional info on How to Define Serial Control Items , please refer How to define Serial Control Items
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