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Dec 1, 2009

Steps to create RMA in Oracle Apps

Below are simple steps to create RMA in Oracle Apps

Navigation > Receiving > Receipt >Go to Customer Tab > Enter RMA #
Press Find Button

In the receipt Form , you can see all the open lines for RMA.Check the line for which you want to create RMA , Update the quantity if required ,

Enter the Location and other details based on your setup Press Save button.

On Save , system will uptomatically submit the "Receiving Transaction Processor" concurrent Program.This CP on completation update the inventory , progress workflow from "Wait for receiving activity" and push the credit memo data to AR Interface tables as well as update the fulfill quantity on the order lines .

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